FAQ

Account

• For what can I use ROOV?
• How can I download ROOV
• Can I use ROOV on different devices (tablet, smartphone)?
• I forgot my password, what now?
• I Forgot my access code/pincode, what do I do now?
• How can I delete my ROOV account?

Subscription

• Is ROOV free?
• How can I start a trial?
• How can I stop a trial?
• I want to start ROOV Premium. What are the payment options?
• How can I start ROOV Premium?
• I want to stop my ROOV Premium subscription. How do I do this?

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Data and privacy

• Is my data safe with ROOV?
• How do you handle my data?

Documents

• How do I add documents?
• Can I add documents that are not invoices?
• How to link an invoice to a payment
• How can I delete a document
• Can I import a csv file?
• Is it possible to download (export) all documents I upload here as an archive?

Transactions

• How can I link my bank accounts to ROOV?
• I have linked my bank accounts, but I do not see the transactions in the statistics. How come?
• How long is the historical period that is loaded when linking a bank account?
• I have problems linking my bank accounts, what now?
• My bank is not in the list, what now?
• How can I mark something as paid?

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Tags

• How can I delete tags?

Contact

• Who can I contact with questions?